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About Us

Welcome to the website of HOONA.

Hoona is honoured to offer its professional immigration and education services to the immigrants and prospective students. We have a long and successful history of offering immigration and education consulting for clients around the world. We always aim at offering high quality and cheap services. If you want a professional and up to date consulting about your immigration and education needs, please 
contact us today. We are more than happy to assist you as UK Immigration and Education consultants. 

We are a registered by the Office of the Immigration Services Commissioner (OISC). We are authorized to provide immigration advice and services at Level 1 in Immigration and Asylum (you can find the list of works permitted at level 1 at www.gov.uk/oisc website). Our registration number is F201200459. According to the UK immigration rules, the immigration advice and services in the UK should be offered by a qualified and regulated person or organization. Hoona has such regulation and therefore applicants can instruct us with reliability and confidence. For more details please see the OISC related page.


Hoona based in the UK and works with an extensive network of universities, colleges and schools. We offer education consulting services for the prospective students who want to study in the UK or other EU countries. Most of the jobs are handled online which saves cost and time for the students. Thus, we do not know any physical boundaries and we have had clients and students from around the world. We are welcoming prospective students from all countries to use our quick and effective services. 

Regulated advisor is Houman Farajollahi with OISC reference number F201200459. You can find his contact details at http://ukstudywork.com/?p=contact


You could also find our standard terms and conditions (it includes our Confidentiality Policy and Complaint Procedure) here


DATA PROTECTION ACT 2018 and GDPR

You can find our latest Privacy Policy following implentation of GDPR (General Data Protection Act) here.

 

DISTANCE SELLING

If this instruction is signed through online means and not in a face to face meeting, then it will be covered by Distance Selling Regulation 2000. According to the regulations, you will have a 14 calendar days cooling-off period from the date of signing this letter to cancel it.

If you asked us to start the instruction after signing the instruction and then cancel in that 14 days cooling off period, an amount would be calculated based on the work which has been done and an invoice would be issued for that amount. We will consider court action and may use services of the regulated Debt Collection Agencies if the fee is not forthcoming following the successful completion of your application. By signing this letter you confirm you are aware of these points.

If you don’t ask us to start immediately, we will start your instruction after this 14 days cooling-off period. This will be decided and agreed before starting the instruction and will be explained clearly in the client care letter.

contact us for more information and details about this service. 


Complaints:

For any complaints or disputes please send us an email to complaints@ukstudywork.com

Also, from 15 February 2016, the European Commission set up an online platform (the ODR platform). This will allow consumers who have a complaint about a product or service bought online to submit the complaint via an online complaint form to a trader based in another European country. In cross-border disputes, consumers needing assistance in filling out the form and traders receiving a complaint will be able to get information and assistance from advisers based in their own country, who will work with their European counterparts to facilitate communication between the parties involved in the dispute.
 

Link to the platform of the European Commission for Online Dispute Resolution for consumers: www.ec.europa.eu/consumers/odr/